You can submit your complaint through multiple channels as you see convenient:
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Complaints Unit , phone: (800) 124-8282 Ext: 5 (after providing your login details)
- Fax: (+966 11) 489-6270 addressed to Complaints Unit
- Mail – P.O Box 6888, Riyadh, 11452 addressed to Complaints Unit
- E-mail: complaints@icap.com.sa
- WhatsApp: 011 254 7605
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- Walk in through to Complaints Unit staff at Head Office.