Dear Customer :

You can submit your complaint through multiple channels as you see convenient:

• Complaints Unit , phone:  (800) 124-8282 Ext: 5 (after providing your login details)
• Fax: (+966 11) 489-6270 addressed to Complaints Unit
• Mail – P.O Box 6888, Riyadh, 11452 addressed to Complaints Unit
• Walk in through to Complaints Unit staff at Head Office.